Article

06/Feb/2026

Booking.com Traveller Review Awards 2026

We are honored to have received the "Traveller Review Awards 2026," an award presented to accommodation facilities highly rated by guests on Booking.com. We will continue to provide better hospitality to our customers and strive to become a facility that brings even more satisfaction to our guests. We look forward…

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08/Jul/2025

Notice of Cancellation Policy Changes

Thank you for your continued patronage of our hotel. We would like to inform you that we will be revising our cancellation policy in order to provide better service. New Cancellation Policy 7 days before check-in: 20% of room rate 5 days before check-in: 50% of room rate 1 day…

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30/Sep/2024

Notice of Scheduled Maintenance

Dear customer Thank you very much for your continued patronage. We are scheduled to perform scheduled maintenance on the following date and time. Scheduled maintenance date and time: October 7, 2024 (Monday) 0:30 am to 4:30 am (JST). *Times may vary slightly depending on the work status. During maintenance, new…

29/Mar/2024

Pre-opening announcement.

The accommodation facility giappo franca Kyoto, which has been in preparation for some time, has now pre-opened. We will continue to brush up the operation until the official opening, while building a service that will satisfy our customers. From late March 2024.

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18/Mar/2024

Cleaning service for guests staying for consecutive nights

As part of our efforts to protect the global environment, we ask our guests who stay at our hotel on consecutive nights to cooperate with our "Eco-cleaning" program. We aim to be an environmentally friendly hotel by taking concrete steps to preserve the environment and conserve resources. About Eco-Cleaning "Eco-cleaning"…